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A COMMON MAN AN UNCOMMON LIFE （著者：ROY L. HARMON）
About the Author   Roy L. Harmon
In the 1970's, manufacturing and warehousing Accenture consultant, Roy Harmon, worked with Yamaha Motors, in Japan, on the design and implementation of company-wide productivity improvement projects that achieved astounding results, doubling productivity. Upon returning to the United States, he began a worldwide campaign to bring the Japanese techniques, with improvements, to the Western world. Starting with Germany's Siemens, and followed by many of the largest companies in the world, Harmon traveled extensively in Europe, Asia, Africa and the Americas, heading productivity improvement projects and training the Accenture consulting firm's personnel in the methods he used. At the time of his retirement, 2,000 Accenture consultants were specializing in his techniques, around the globe.
Prior to Roy L. Harmon's creation of an entirely new manufacturing process/factory practice, Accenture was primarily a firm of computer information consultants. Most consulting projects entailed "improved information" with too little regard to the impact on clients' profitability. Harmon demanded that his new manufacturing projects radically increase the profitability of operations and that actual results be compared and evaluated against original expectations. Paltry improvements of 5 or 10 percent were not acceptable. His consultant and client teams were expected to design and achieve improvements up to 50 percent or more! This hardheaded, business-like approach led Accenture to reassess its core information systems business and to eventually establish a new information methodology geared to increased, tangible profit generation. The new way of doing business tied the Firm's fees to its achievement on behalf of its clients. Thus, clients were able to pay consulting fees out of improved operating results on Firm projects. How does a man of modest background rise to become known as Accenture's Manufacturing guru? What do the ingredients of education, job experience and family play in molding him in life's caldron? In this case, guru Roy L. Harmon has provided the answers by documenting his life story in Accenture's Manufacturing Guru: A Common Man, an Uncommon Life. He previously detailed the fruits of his 37 years in manufacturing in the thousands of his following four books, printed in several languages: Reinventing the; (1) Factory, (2) Factory II, (3)Warehouse and (4) Business. Harmon also edited and contributed to the English translation of his friend's (since 1978), Makoto Takayanagi's, book, Supplier to Worldwide Toyota Factories: Made in Japan. Takayanagi, founder and CEO of TRINC, wrote, "I would like to express my sincere gratitude for the thoughtful editing and advice of my former colleague and teacher, Roy L. Harmon---this book would not have been published without his assistance". Most career kudos Harmon received were undocumented admiration of his work. Notable exceptions are letters from two Accenture partners. Retired CEO, William (Bill) Green, upon receiving a copy of Supplier to Worldwide Toyota Factories: Made in Japan, (translation edited by Harmon)wrote: Roy: I remember you well and still have the "reinventing" books prominently displayed! I appreciate it very much and am still a "manufacturing guy" at heart. I work every day to make you guys who went before me proud. All the best, Bill A letter from Raul Alvarado, a retiring Accenture partner, is a treasured career memento. He wrote: Dear Roy: Your retirement note was, as always, very thoughtful. I have many great memories of our work together. Your contribution to building our manufacturing practice in Spain was enormous and invaluable. You are the only person in Accenture that had the wisdom and knowledge to make it happen. I am forever grateful to you. With my warmest regards, Raul